Shipping policy

At Bootmaker, we aim to make your shopping experience as seamless and reliable as possible. Every order is carefully processed, quality-checked, and packed before being handed over to our courier partners. We currently ship across India.

Processing & Dispatch Every order is packed and dispatched within 1–2 business days of being placed. You will receive an order confirmation as soon as your purchase is complete, followed by a dispatch notification with tracking details once your order is on its way.

Delivery Once dispatched, orders typically arrive within 3–7 business days, depending on your location.

Please note that delivery timelines are estimates and not guarantees. Factors outside our control — courier delays, weather disruptions, regional holidays, or high-volume periods such as festive season and sale events — can occasionally extend delivery times. We appreciate your patience, and our support team is always available if you would like an update on your order.

Shipping Charges

  • Free shipping on all orders of ₹2,500 and above.
  • A flat ₹50 shipping fee applies to orders below ₹2,500.
  • A ₹50 Cash on Delivery (COD) handling fee applies to all COD orders, regardless of order value.

Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please reach out to us with your order number and tracking ID, and we will follow up with our courier partner on your behalf. If a shipment is confirmed lost in transit, we will arrange a replacement where stock is available, or process a full refund, including any shipping or COD charges paid.

Before You Check Out Please double-check your shipping address, pin code, and contact number at checkout. Bootmaker is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details. If you notice an error after placing your order, please contact us immediately and we will do our best to correct it before dispatch.

Order Tracking Once your order is dispatched, you will receive a confirmation email containing a tracking link, which you can use to monitor your shipment's progress directly through our courier partner's portal.

Please note that once an order has been dispatched, it cannot be cancelled or rerouted. If you are no longer able to accept delivery, please refer to our Returns, Exchanges & Cancellations policy below.

Need Help? Our support team is happy to assist with any shipping questions.

📞 Phone: +91 93268 65724 

✉️ Email: connect@bootmakershoes.in