Shipping policy
At Bootmaker, we are committed to delivering your footwear quickly, safely, and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, and delivery information.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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During peak seasons, sales events, or product launches, processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Express Shipping | 1–3 Business Days |
| International Shipping | 7–21 Business Days |
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Domestic Shipping
We ship to all major cities and regions within our operating countries. Delivery availability may vary for remote or rural locations.
International Shipping
Bootmaker proudly ships to select international destinations.
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Customers are responsible for any applicable customs duties, taxes, import fees, or brokerage charges imposed by their country.
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International delivery times may vary depending on customs clearance procedures.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Bootmaker is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
If you notice an error in your shipping details, please contact us immediately at bootmakeronline@gmail.com.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit:
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Verify the tracking information provided.
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Contact the shipping carrier for updates.
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Reach out to our customer support team for assistance.
While we will do our best to help resolve shipping issues, Bootmaker cannot guarantee replacement or reimbursement for packages marked as delivered by the carrier.
Damaged Packages
If your order arrives damaged:
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Take photos of the package and products immediately.
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Contact our support team within 48 hours of delivery.
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Include your order number and supporting photos.
We will review the issue and work to provide a suitable resolution.
Shipping Restrictions
Certain locations may be unavailable for shipping due to carrier limitations, legal restrictions, or logistical constraints. If we are unable to fulfill your order, we will notify you and issue a refund if applicable.
Contact Us
For any shipping-related questions, please contact us:
Bootmaker Customer Support
Email: bootmakeronline@gmail.com
Website: https://bootmakershoes.in/
Thank you for choosing Bootmaker. We appreciate your trust and look forward to delivering quality footwear to your doorstep.