Cancellation Policy

Orders can be cancelled before they are dispatched.
If you wish to cancel your order, please contact us as soon as possible with your order number.
Once an order has been dispatched, it cannot be cancelled. You may request a return after delivery, subject to our Return / Exchanges Policy.

Refunds for Cancelled Orders

For prepaid orders cancelled before dispatch, the refund will be issued to the original payment method.
Refunds generally take 7–10 working days to reflect, depending on the bank or payment provider.
Cash on Delivery orders cancelled before dispatch do not require a refund as payment has not yet been collected.