The Heritage Kolhapuri Block Heel

We offer shipping across India.

Processing & Dispatch

Orders are processed and dispatched within 1–2 business days of placing your order.

Delivery

Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location.

Delivery timelines may be affected by unforeseen circumstances, holidays or courier delays.

Shipping Charges

• Free shipping on orders of ₹2,500 and above.
• A ₹50 shipping fee applies to orders below ₹2,500.
• A ₹50 COD fee applies to all Cash on Delivery orders.

Please ensure that your shipping
address and contact details are accurate
at checkout. Bootmaker is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Once an order has been dispatched, it cannot be cancelled. Please refer to our Cancellation Policy for more information.

Return & Exchange Window

You can request a return or exchange within 7 days of delivery.

Eligibility

Products must be unworn, unused, tried on indoors only, and returned in their original condition with the original box and packaging. Products showing signs
of wear or use will not be accepted.

Size Exchange — Free of Cost

Need a different size? We’ve got you. Size exchanges are completely free of cost, subject to availability. Once the original pair is received and passes inspection, your replacement pair will be dispatched.

Returns — ₹100 Fee

If you have paid online and wish to return your order for no reason, a flat ₹100 fee per pair will be deducted from your refund amount.

This fee does not apply to size exchanges.

Sale Products

Sale products are strictly not eligible for return or exchange.

Refunds

Once your return is received and approved, your refund will be issued to the original payment method. Refunds generally take 7–10 working days from the date of refund initiation to reflect, depending on your bank or payment provider.